Customer service & FAQ


Address: Kastanjelaan 20,
5342 XM Oss, Netherlands
Chamber of Commerce: 17163893
VAT: NL2082.39.352.B02
Bank IBAN: NL53ABNA0459059963 t.v.v. YMIX
☎ (NL): 0626032799
☎ (BE): 0499890232
We are available 24 hours. /7d.p.w.
We will be happy to answer all questions as quickly as possible.
Feel free to ask your question here:


How do the bracelets work?

Magnetic jewelry is known and gives strength to people around the world. Top athletes, world leaders and others have known this lifestyle for years. Ionira jewelry expresses this lifestyle. You get the most out of your healthy life. Ionira offers you more. Ionira, among others, is also a beautiful piece of jewelery.

What is “Negative Ion”?

anion Read more about Negative Ion ⇨

What is “F.I.R.” ?

F.I.R.Read more about Infrared F.I.R. ⇨

What is “Germanium” ?

Ge32Germanium Ge32 ⇨

What do magnets do?

magnet Read more about Magnets ⇨

What is “Electrosmog” ?

electrosmogRead more about Electrosmog ⇨

How can I pass the length of bracelet when ordering?

If I want to order armand with a desired length, because your wrist for example. is big or small, you have to follow order prosedure until the “Order” / “Check your order” window.

There you can pass desired length of bracelet, for example: “I would like the length of the bracelet 19 cm.” Standarte length is 21 cm. Then we will shorten that for you.

How can I shorten the bracelet yourself?

Here is a video how you can shorten your bracelet yourself.